Returns & Exchanges

At Jamiroquai, we want you to feel as good as you look, which is why we offer a 30-day window for returns or exchanges on all unworn, original-condition items. Our process is designed to be as seamless as a smooth bassline, ensuring your satisfaction with every piece of the collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.